Your Travel Partner:
Beyond the Booking.
At Insight Booking Solutions, we're not just another travel provider; we're a hands-on partner genuinely invested in making your business travel work better. We combine powerful digital management with unparalleled 24/7 personal support, ensuring every journey is simple for your people and smart for your business.
From Personal Service to Full-Service Partner
Insight Booking Solutions began in 2007, founded by Michelle with a clear vision: to offer truly personal hotel booking service with zero fuss. That dedication to client needs quickly built a foundation of trust. Recognising the opportunity to do even more, we bravely evolved into a full travel management company, bringing in the right technology and upskilling our team to meet the modern demands of corporate travel.
This evolution accelerated during the pandemic. While the world paused, we seized the moment to completely overhaul our tech stack – implementing our user-friendly MyInsight platform and refining our processes. This bold move laid the foundations for a different kind of travel business: one that could grow, adapt, and consistently deliver smart, reliable support.
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What We Believe: Our Core Philosophy
Travel can be complex, but we believe it doesn't have to be. Our philosophy is simple: we're here to make business travel better by providing tools that empower you to plan effectively, spend smarter, and keep your travellers safe – all while retaining that essential human touch.
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Travel should be simple for your people and smart for your business.
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Technology should be backed by real support.
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You should see what you spend and spend it better.
How We're Different: The Insight Advantage
We don’t believe in 'one-size-fits-all.' Whether your team prefers to self-book online, needs hands-on support from our experts, or a mix of both, we tailor our service, pricing, and tech support to your business's unique needs. This means one intuitive platform, consolidated invoicing, clear reporting, and 24/7 UK-based support – with no hidden fees.
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Tailored Service: Solutions shaped precisely around your business needs.
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Unified Platform (MyInsight): Seamlessly book and manage flights, rail, hotels, policy, and reports.
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24/7 UK-Based Support: Expert, in-house assistance available around the clock.
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Concierge-Style Attention: Dedicated account management and specialist consultants.
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Transparent Cost Control: Clear reporting on spend, savings, and CO₂ tracking.
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Our Team: Expertise Under One Roof
We're a close-knit group of travel experts, product specialists, account managers, and finance professionals – all under one roof. This means no call centers, no third parties, and no repeating yourself. Just one joined-up team, based in the UK, working collaboratively to support your every travel need.
What Our Clients Say
"Insight Booking Solutions was a fantastic support in delivering our summer event. As I was new to events and working to a tight deadline, their team made everything feel seamless... I wouldn’t have been able to do it without them."
"Anna & Scott are a credit to Insight, and I look forward to working with you guys more."
